Pay for what grinds. Nothing else.

• You're on the tools and the phone rings out. Within seconds the caller gets a text from your business number asking what they need.
• Their reply, and any voicemail typed out, land on your phone as a written-up job.
• They can pick a free time from your calendar and book themselves in. A reminder goes the day before.
• Urgent, or asks for you by name? It's handed straight to you.

From you: call divert switched on with your phone company, your hours and your job types.

Texts: sent from your business number, 10c each.

• Customers order ahead on your website, by text, or in a Facebook or Instagram message.
• Each order is read against your menu, read back to the customer, priced and confirmed.
• Pay now by card or Apple Pay, or pay at the counter. The money goes straight to your own Square account.
• Every order lands on one counter screen. Press Ready and the customer gets a text.
• Allergies, off-menu requests and big orders go to a person.

From you: your menu with prices and sizes, and a Square account.

Texts: 10c each. Facebook, Instagram and website orders need fewer. Card fees are Square's, paid by you.

• The same questions, again and again: open hours, prices, do you service my area. Answered in seconds from what you've told us.
• Bookings, quotes and orders taken right there in the chat.
• Hands over to you by the rules you set: a complaint, a price that's not on the list, or "can I talk to someone?"
• Every conversation shows in your back office, and you can reply from there.

From you: admin access to your Facebook Page and Instagram, your prices, hours and area, and your ten most common questions.

• When a job is done or an order collected, the customer gets a friendly text with a one-tap link to leave a Google review.
• One polite reminder a few days later, never more.
• Each new review gets a reply drafted in your voice. You tap OK and it's posted.
• A low score? You're told straight away, so you can make it right.
• Your Google Business Profile completed and kept current: services, prices, hours, photos.

From you: manager access to your Google Business Profile.

Texts: review requests are 10c each.

• Send photos as you work. Each week a post is drafted from them, in your voice.
• You approve with a tap, or by texting OK. Ask for a change and it's redrafted.
• Published to Facebook and Instagram at the times your customers are on.
• Nothing posts without your OK.

From you: your Facebook Page and Instagram connected, photos as you go, and what you want to be known for.

• Every email sorted into three piles: needs you, reply drafted, filed.
• Replies drafted in your own voice, waiting in your Drafts folder for you to send.
• The common questions you approve (hours, "where's my quote?", "do you do…?") can be answered automatically. Everything else waits for you.
• One morning text: how many need you, and the urgent ones by name.

From you: your Gmail or Outlook connected, a few of your own replies to learn your voice, and who counts as urgent.

• Bookings from every door land in your Google or Outlook calendar, with travel time between jobs.
• Confirmations and reminders send themselves, so fewer no-shows.
• A cancellation offers the spot to the next person on the waitlist.
• Rain on the forecast? Outdoor jobs are moved and the customers told. Staff get their shifts by text.

From you: your calendar, how long each job takes, and your rules (hours, how far ahead, who does what).

Texts: reminders are 10c each. Pay and award rules stay in your payroll system.

• Mark the job done and the invoice is made in Xero and texted to the customer with a link to pay by card.
• Polite reminders on the days you choose, firmer if you want them, until it's paid.
• A text to you when the money lands. Who owes what is always in your back office.
• The customer gets a receipt link once they've paid.

From you: your Xero connected, your payment terms, and how firm the reminders should be.

Texts: 10c each. Card fees and your Xero subscription are paid by you.

• Take a photo of the receipt in your back office, or forward a supplier's bill by email.
• The supplier, total, GST and date are read for you, and the sums are checked.
• It's matched to the job it belongs to and filed in Xero against the right expense type.
• Can't read it, a big amount, or no job matches? You get one quick question instead of a guess.
• No more glovebox of receipts, and no lost weekend at the end of the quarter.

From you: your Xero connected, your list of expense types, and your bookkeeper's OK on how things are filed.

Texts: none needed. Your Xero subscription is paid by you.

• SEO (search engine optimisation): your website, Google profile and local listings set up so Google shows you for the searches your customers make, in your area.
• AEO (answer engine optimisation): more people now ask an AI. We make sure ChatGPT, Google's AI answers and Perplexity can read who you are, what you do and where, and recommend you.
• The questions customers really ask, answered on your own site.
• A short monthly report in plain words: where you show up, what the AIs say about you, and what we changed.

From you: access to your website (we build it if you take the free one) and your Google profile.

• A morning briefing by text: today's jobs, who's booked, who owes you, what needs you first.
• Ask it anything about your business by text: "Who still owes me from last month?" "What's on Thursday?" "Draft a quote for the Smiths' bathroom."
• It chases the follow-ups you'd forget, and reminds you of what's slipping.
• It reads your back office, calendar and email to answer. It drafts, you decide. It never sends money or signs anything.

From you: the modules it should read (works best with Email and Calendar), and a first chat about how you like things done.

Texts: chat with it in your back office for free, or by text at 10c a message.